IT Support

We'll worry about technology - You can focus on your business

managed-it-support

No matter what your core business is, there’s no denying that technology plays an important role in day-to-day operations. And as you grow more dependent on IT, it’s becoming increasingly-important that your network and systems are online and operating efficiently at all times.

Whether you have an in-house IT team or need to outsource all your IT, our Fully-managed and Co-managed support approaches can help you.

Fully-managed IT Support

(you have no IT staff)

Co-managed IT Support

(you have IT staff but need extra)

Get Peace of Mind for Your Business

24/7 Regular Monitoring

We provide complete 24/7/365 monitoring of your Servers and IT infrastructure so our team can quickly resolve and issues before they escalate.

Dedicated Account Manager

Your dedicated account manager will be your primary contact and meet with you regularly to discuss your IT roadmap enabling you to keep on top of your budgets and make the most of your technology.

Quick response rate

Your satisfaction is our number one priority. Our goal is to attend to you and solve your IT issues as quickly and thoroughly as possible.

Attentive Customer Service

Solving your problems quickly and accurately is our priority. Through our portal, you can log your tickets and track them anytime from anywhere.

Qualified Team

Empowering our staff and ensuring they are trained is an important part of our culture. This allows our technical team to provide you with the highest level of quality IT support.

Reputable and Trusted

With 14 years of experience, our current satisfaction rate from clients is 97% which is significantly above industry standard.

Should you work with a Managed Service Provider?

Benefits from working with a Managed Service Provider

What Our Customers Think

I have had a great experience, and Itek have managed to give me access to an Excel Spreadsheet template to open as a new sheet each time after many attempts at trying to set it right. It works perfectly now and will speed up my work immensely.

Jenny PalmerRichmond Container Company

Steven took the time to send additional information, plus offered further assistance if needed during the evening... upgrade sorted without losing any folders or icon on the desktop.

Stephen SmallAxon Cable Ltd

Issue got resolved very promptly, even though it involved liaising with a third party.

Bernard LindbergSpearhead Healthcare

Courteous, friendly, prompt and professional.

Kevin MichelLion Safety

Fast friendly and efficient service as usual.

Shelagh GordonJC Peacock & Co Ltd

Contact us today!

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