Thanks for contacting Itek

We wanted to take this opportunity, in advance of our meeting, to tell you a bit more about who we are and what we do.

We are confident we can provide a solution for your unique requirements and budget. Our clients typically see financial benefits including a reduction in unexpected costs related to equipment, IT upgrades and maintenance.

Please carry on to the end to answer a few short questions about your current IT provision to enable more effective use of the time in our meeting. We’d be grateful if you would submit the answers in advance of our meeting.

Who we are

Itek Systems management began as a small team of tech enthusiasts in Glenrothes, Scotland, at the turn of the millennium, driven by a vision to revolutionise IT support and foster local business growth through technological expertise.

Since it's inception, Itek has experienced significant growth, both in team size and client base. However, our commitment to innovation and excellence remains steadfast. Today, we continue to lead the way for companies across the country seeking to outsource their Information Technology needs and excel in the dynamic IT landscape.

What Makes Us Different?

Itek offer proactive support. With a constantly evolving IT landscape and increasingly sophisticated security challenges, we can ensure that your business doesn’t fall behind and is protected, every step of the way. We are always working behind the scenes, keeping your business running and solving issues before you even see them.

However, no matter the quality of service, issues will still arise. So, to further enhance business continuity and minimise business and user downtime, we have developed our support desk. Using our ticketing system, users can quickly and easily log an issue with us by submitting a ticket in only a few clicks. As soon as a ticket appears on our helpdesk, an engineer is assigned to work on the issue. We pride ourselves on our rapid response to get you working again in no time.

We also meet with our customers on a quarterly basis to provide and discuss a risk based report covering all aspects of their IT.

We look forward to meeting with you to discuss your IT requirements.

What we do

We help businesses grow by effectively utilising their investment in IT. We can handle any or all aspects of your IT, including:

ProActive Support

Our proactive support keeps your operations smooth by preventing issues before they arise. If problems do occur, our dedicated support desk ensures quick resolutions, minimising disruptions and keeping your business on track.

Cyber Security

We safeguard your workplace IT with expert threat mitigation and up-to-date security. Our training empowers employees to strengthen defences, while we manage endpoint security, letting you focus on your business worry-free.

IT Consultancy

We provide expert IT consultancy, offering audits, tailored advice, and cost-effective solutions. From optimising infrastructure to reviewing vendor proposals, we enhance efficiency, productivity, and security—always tailored to your needs.

Business Continuity

Data recovery isn't enough—our business continuity service protects you at every level. With on-premises backup and cloud replication, your data stays secure. A solid Disaster Recovery Plan boosts your chances of recovery, reducing closure risks.

This allows you to focus on running and growing your core business. Our customers vary in terms of requirements. For some customers, we are their whole IT department and for other customers we provide knowledge support for new technology and a backup solution to their internal IT resource. Itek ensures the provision of a premium service, solid advice, and value for money.

Visit the Itek Website