Itek Systems Management has been working as a managed service provider for over 17 years, during this time we have built a reputation within the industry as a result of our quality services.
Itek Systems management started as a small, but ambitious team of tech enthusiasts in Glenrothes, Scotland at the dawn of the millennium, set on changing the status quo of IT support and helping business growth in the local area with their technological expertise.
A lot has changed since then, the team has grown, and the clients have grown, but Itek continues to pave the way for companies around the country looking to outsource their Information Technology and thrive in the ever-changing IT universe.
We help companies grow their business by maximising their investment in information technology. We handle all aspects of IT allowing you to focus on innovating and running your business.
We not only act as the entire IT department for companies we work with, but also as a backup for their IT teams. Itek's engineers will ensure that a premium service is provided, solid advice is given and value is achieved.
Itek is based in Central Scotland and we have clients throughout the UK.
With the constantly evolving technological landscape, we can ensure that your business doesn’t fall behind and is protected, every step of the way.
Our proactive service means that we are always working behind the scenes, keeping operations running and solving issues in the background before you even see them. No matter the quality of service, some issues will still pop up.
To combat this, we have developed our support desk over the years, available to you whenever you may need us. We use the support desk to minimise the impact of any issues you may come across and make sure your business is back up and running as quickly and smoothly as possible.
We will handle anything and everything IT-related. From Vendor Management to IT installation, if you need something, we can assist you.
Our engineers have years of experience under their belts, and they have had expert training ensuring that they are well-equipped to deal with any issues you may have. Due to our proactive work ethic, you will experience minimised downtime and will be back on your feet swiftly and smoothly.
Using our ticketing system, you can log an issue with us quickly and easily, submitting a ticket is incredibly simple and only takes a few clicks. As soon as your ticket comes through, an engineer will be assigned to start working on the issue. We pride ourselves on our quick and efficient work which will get you working again in no time.