There are few industries that aren’t reliant on some kind of technology to manage their businesses. Downtime can have a huge impact no matter the size.
As we become more reliant on technology to keep business running, the consequences of downtime grow rapidly.
There are many ways it can negatively affect your business, but what are they?
Employee productivity is key when managing the daily workflow of your business.
Even when everything is back up and running, many can struggle to continue at the speed and quality level they were previously.
Whether its emails, phone calls or tickets, communication can be lost depending on the issue you’re having.
Anytime you aren’t contactable is detrimental – think about who contacts you and what the fallout would be if they were unable to get in touch in a timely manner.
Similar to lost opportunities, downtime will affect customers.
To calculate the average cost of downtime for your business, use this equation:
(Gross yearly revenue/total business hours in the year) x number of outage hours = cost of downtime
This will show you how much you are losing due to downtime, which is important to monitor.
If customers are not able to access your site, contact you or use your services as they are supposed to, it makes you look unprofessional and unreliable.
Looking unprofessional will also influence partners and/or investors. You always want to present your business as the best it can be, downtime prevents that and puts people off.
Downtime can lead to security issues as staff look for ways to continue working.
Unplanned downtime happens for a whole range of reasons and can be unavoidable.
The solution to this is to ensure that you have everything in place to limit the outages.
With backups and Anti-Virus, complete Business Continuity and advanced endpoint protection, you must have a high level of protection in place for your business.
If you are struggling with regular IT issues, then we can help you.
Contact us at Itek to discuss what we can do to keep your business running.
Itek provides IT solutions for your entire IT infrastructure. Your business can experience a cost-effective service at a predictable fixed rate, removing the burden from you and your team and freeing you to focus on your goals.