Making sense of IT.
Enhance your business' IT with our 24/7 support, no matter the size of your organisation, we can keep your tech up and running smoothly.
Enhance your business' IT with our 24/7 support, no matter the size of your organisation, we can keep your tech up and running smoothly.
As the festive season approaches, we wanted to take a moment to express our sincere gratitude for your continued trust and partnership. It has been a pleasure serving you throughout the year, and we look forward to supporting your business needs in the future.
In the spirit of the holidays, we would like to inform you of our opening hours during the festive period:
We will close our doors for Christmas at 1700 hrs on Tuesday 24th of December 2024 and return to the office at 0830 hrs on Friday 3rd January 2025.
During the holiday period, our engineers will be on call for urgent issues between 0830 and 1700 hrs on the following dates:
Friday 27th December, Monday 30th December, Tuesday 31st December and Thursday 2nd January.
Please note that our regular business hours will resume at 8:30am on Wednesday 3rd January 2024. During the holiday closure, our emergency support team will be available for any critical issues. You can reach them at [email protected].
24/7 identification and resolution of potential IT issues before they disrupt your business
We'll take care of the technology side of things so that you can focus on your business and daily operations.
We manage your workstations, servers, and network, always keeping them up to date and fully protected.
Our hybrid solution of on-premises backup and cloud replication ensures that everything is safe, under any circumstances.
With advanced auditing, we will regularly review your IT infrastructure and make recommendations based on our research.
As a Managed Service Provider (MSP), Itek can benefit your business in various ways:
As a Managed Service Provider (MSP), Itek can benefit your business in various ways:
“Yes, thank you all was resolved very promptly. The team are always very helpful and patient with me when I call up about any issues.”
“Perfect. In terms of Fraser and dealing with the ticket. He was great and was able to process my request quickly and efficiently. I always have a good experience when dealing with Fraser.”
“The ticket was picked up promptly and I was kept updated (forgive me, I think it may have been Lewis, but I can’t recall for sure!) via the chat box, while he worked on my PC. After running a couple of tests, it was identified that the issue was related to Excel, whereby an Office update was run and the issue was resolved. I appreciated the efficiency and short communication to let me know what was going on. Happy with the service, and no additional comments in this instance.”
“I’m more than happy with the service received from yourselves so far and always receive quick and helpful responses.”
“In relation to this ticket, on the whole the service was good, ticket response was quick and the request was dealt with promptly. Only feedback would be that I had to re-contact the support agent because I was unable to follow their instructions due to a slight issue with opening the VPN once the program had been installed but this was resolved quickly. ”
“This query was resolved in a timely matter with a clear answer.”
Itek House
1 Newark Road South
Glenrothes, Fife
KY7 4NS
